A Business Encyclopedia

Transactional Analysis

Definition: The Transactional Analysis refers to the psychoanalytic process wherein the interpersonal behaviors are studied. In other words, a social psychological model that talks about the personal growth and personal change, i.e., identifying the ego states of each individual to understand their behaviors and altering them to solve the emotional problems.

This model was originally developed by Dr Eric Berne, who during his observation found that his patients behaved in a way as if several different people were inside them. This forced him to study the personality and dynamics of self and its relationship with others which helped in determining the kinds of behaviors that an individual shows in different real time situations.

Now, this study has become a well-established approach and is being widely used in several fields such as psychotherapy, counseling, education, organizational development, etc. The transactional analysis gives birth to several models that help in explaining the relationship formed between the individuals as a result of their interactions. It mainly involves:

Transactional analysis

  1. Johari Window (Analysis of Awareness)
  2. Ego States or PAC Model (Structural Analysis)
  3. Life Positions
  4. Life Script
  5. Analysis of Transactions

Thus, when people interact with each other, the social transaction gets created which shows how people are responding and behaving with each other, the study of such transactions between people is called as the transactional analysis.

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